Walmart alters course: Drops self-checkout expansion amidst customer concerns

The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?

In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.

The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.

But this service faced plenty of obstacles and customers complain to the added responsibilities.

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For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.

Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.

The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.

Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”

He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”

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What’s most, most of the customers have reported that they miss the human interaction while shopping.

Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”

Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.

What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.

A young widow would come to her husband’s grave every week to water

Every week, a young widow would visit her husband’s tomb to water the flowers. Then, each time, her back was turned as she walked away. I see that you have showed great respect to your late husband, observed a young man who had been monitoring her for a while. I think it’s really lovely that you don’t turn around when you go. “Well, my husband, sir.”

Good jokes never fail to make us grin, and the one that follows will brighten your day no end.

In actuality, some women do marry much older men in order to receive their inheritance; the woman in this tale is one of these women.

Every week she made it to her husband’s grave to pay her respects and water the flowers. However, she would always turn her back on her as she left the cemetery.

Every week, a young man who saw this happening couldn’t resist approaching her and striking up a conversation.

It is evident that you have shown your late husband a great deal of respect. I think it’s really lovely that you don’t turn around when you go. He stated.

He was rendered dumbfounded by the woman’s response, as she met his gaze directly.

In any case, sir, my spouse used to tell me that I had a behind capable of raising the dead from their graves. I wish to avoid taking any chances.

Isn’t that funny?

If you laughed at this joke, please SHARE it on Facebook with your loved ones.

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