You should be aware that, beyond the inconvenience they cause, these machines were primarily introduced to save on…

You should be aware that, beyond the inconvenience they cause, these machines were primarily introduced to save on Iabor costs rather than to enhance customer experience. According to Sylvain Charlebois from Dalhousie University, customers have disliked them from the start.

Retailers can save up to 66% by replacing cashiers with self-checkout machines, driving their popularity. However, these machines often malfunction, with 67% of shoppers reporting issues. Additionally, some stores are falsely accusing customers of theft to profit further.

Criminal defense attorney Carrie Jernigan warns against using self-checkout machines due to increased theft risks. Retail giants Iike Walmart show little leniency towards customers who accidentally miss scanning items. They pursue legal action aggressively to support self-checkout profitability.

Jernigan advises against using self-checkout, as stores can easiIy accuse you of theft without substantial evidence. It’s a risky choice, potentially leading to legal trouble and a year in jail.