I’m Claire, and I’d want to talk about a moving chapter of my life that started with intense self-loathing but turned into an unforeseen path of empowerment and fresh possibilities. This metamorphosis took place both during and after a business function at my husband Tim’s boss’s opulent home. It was supposed to be a fun-filled evening, but my husband’s careless remark turned it into a significant turning point in my life.
My nerves were aroused as soon as we arrived at the lavish location by the setting’s grandeur and the guests’ exquisite clothes. I had given birth three months earlier and felt incredibly self-conscious about my postpartum physique, even though I was wearing my nicest outfit. Tim seemed especially keen to show me around his coworkers and their spouses—possibly in an attempt to win over his employer.
Inside, the energy was electric, with people having animated discussions over good wine and delicious fare. I could feel others examining me while I made an effort to socialize, which made me feel even more insecure. I was starting to get nervous that the evening would not go as planned.
In the middle of the throng, Tim and I had a quiet moment until he leaned down and said something that completely broke my calm: “Oh, God, look at their wives.” They certainly don’t tip the scales as much as you do, huh? Three months ago, you delivered birth. Why are you unable to simply resemble them?
His remarks sliced deep, and I was left reeling from the unanticipated brutality. Tears welling up in my eyes, I excused myself and ran to the safety of the restroom. I let myself cry behind the barred door, too ashamed and betrayed to stop myself.
I felt wounded and angry at the same time when I thought back on his remarks. What made him say that? Feeling completely deceived by the person who was meant to be my biggest ally, I asked questions.
Mr. Harrison, Tim’s supervisor, abruptly approached me after I had somewhat regained control. He questioned softly, “Claire, may I speak with you for a moment?” while wearing a worried expression. He spoke in a gentle tone, and I nodded, feeling shaken by the experience.
Walmart delivers great news for customers and is now more committed to making customers happy and having meaningful talks.
Shopping can be annoying with long lines and hard-to-find items. To fix this, stores Iike Walmart introduced self-checkout lanes and “Scan and Go” tech. But some people didn’t like it – they missed the personal touch and found it too much work. Randy Parraz from Making Change at Walmart said customers shouldn’t do cashier work just because Walmart doesn’t want to pay. Walmart heard this and decided not to add more automation.
Instead, they’ll hire more cashiers to make customers happy.
Walmart is now more committed to making customers happy and having meaningfuI talks. This teaches businesses a lesson: being efficient is good, but it’s also important to keep things positive, especially in a world that’s getting more automated.
The human connection is still really important.
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